Summary
Supports the acquisition, management and analysis of data from multiple sites or sources. Supports the configuration and management of technology solutions supporting the receipt, transformation, validation and storage of data. Ensures that the uses of data through reports and queries are appropriate. Serves as an organizational consultant on matters relating to databases by providing expertise to assist users in meeting their needs.
Essential Duties and Responsibilities
- Develops automated quality control procedures to assess quality of data and provides reports to data owners.
- Works effectively within a group setting in areas of design of data collection instruments, database management, analysis of data, and creation of reports and dashboards.
- Develops and performs appropriate analyses.
- Provides explanations of analysis methods, assumptions made, and assists in interpretation of results and implications therein. Documents methods and results through development and maintenance of standard documentation artifacts including data dictionaries, standard operating procedures and analysis methodology descriptions.
- Works with onsite or field-based counterparts to coordinate consistent implementation of data quality control measures and provision of access to the central data repositories.
- Performs related responsibilities as assigned.
Education and Experience
- A bachelor's degree in computer science or a related field, and three years of experience in processes and standards related to data, OR an equivalent combination of education, training, and experience.
- Experience writing SQL for relational database management systems such as Microsoft SQL Server, Oracle, DB2 or MySQL required.
- Experience building dashboards in one or more BI tools preferred.
- Experience with statistical packages such as, SAS, SPSS, R helpful.
- Experience in insurance or auto F&I setting is preferred.
Skills
- Strong decision-making and problem-solving skills, to include unfavorable situations.
- Innovative thinking with ability to mobilize ideas into action.
- Proven ability to lead and adjust approaches based on KPIs.
- Demonstrated ability to identify, develop, and implement process improvements.
- Excellent managerial and leadership skills with the capacity to motivate, influence, and execute outcomes with an indirect team in multiple locations.
- Must be able to simultaneously manage multiple tasks of varying complexity, priority, and ambiguity.
- Must possess strong verbal and written communication skills including the ability to share complex, technical topics clearly, concisely, effectively, and professionally.
- Proven ability to effectively influence at all levels of the organization.
- Must be highly analytical, process oriented, collaborative, and creative.
- Demonstrated ability to manage in ambiguity and demonstrate grit and perseverance in unfavorable conditions while maintaining a professional approach.
- Must be intrinsically motivated (cannot require constant support/supervision).
Physical Demands
While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. Occasional travel, including overnight, will be required, up to 30%.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Note
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state or local law.