Wincan Data Technician

Wincan Data Technician

Leicester

Wincan Data Technician

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Your New Company

At Ipsum it’s our vision to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. ​Water is one of our most important resources.  Eliminating waste and managing issues such as flooding, and pollution is vitally important to our communities and our planet.  We provide technology led asset management services that specialise in the efficient, resilient and effective operation and maintenance of critical infrastructure - from delivering planned programmes to providing fast, reactive response to our customers.

To support our continued growth we are looking for a Wincan Data Technician to join our team. We are looking for someone who is passionate, not just about the industry, but also about supporting our teams to in delivering essential services 24/7/365 that really make a difference to local people and communities.

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What we offer

We are committed to supporting and developing our people to achieve their full potential. As a fast-growing ambitious business, we can offer our people opportunities to acquire a wide range of skills and gain broad and varied experience to enable them to progress in their career.  Investing in our people and enhancing our expertise and flexibility enables us to deliver the highest standard of service to our customers. ​

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Our benefits

We really value our people and so we like to look after them.  If you work for us, you’ll enjoy a great range of employee benefits:​

• Career development including professional qualifications and accreditation
• Health & Wellbeing Benefits:
  • Employee Assistance Programme including mental health support and access to counselling 
  • Access to 24/7 virtual GP 
  • Occupational Health support
• Tax efficient benefits via salary exchange (salary sacrifice): 
  • Cycle to Work
  • Group Personal Pension Scheme
• Employee Discount Scheme – discounts on hundreds of retailers including supermarkets, mobile phone/broadband providers, gym memberships and more!
• Established local social committees with calendar of regular social events 
• Life assurance cover
• Flexible working
• Long service awards 
• Opportunities to volunteer and make a difference via local community projects and initiatives

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Your new role

Responsible for ensuring that all information supplied to both colleagues and clients is accurate, of a good quality and available in a timely manner. With skills and knowledge of relevant software applications including GIS software (Mapinfo, Infonet), Wincan CCTV data reporting systems and Microsoft Excel, responsible for ensuring the efficient and effective transition of processes through the processing stages.  Analysing data, identifying patterns or issues and providing explanatory notes. Working closely with and supporting the operational aspects of the business to assist as required, ensuring the smooth running of the site works. ​To provide quality control of our CCTV surveys in relation to investigations & repairs. 

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About you

Desirable qualifications/ skills/ experience

• Relevant qualification in CCTV coding (OS19x) is desirable 

• Office duties 
• Work with maps and plans 
• Use of CCTV data input and update software 
• Reporting on drainage CCTV surveys in any format  
• Proficient in the use of Microsoft Office  
• Numerate and literate 
• Effective communication skills 
• Personable telephone manner and customer service skills when dealing with clients calls 
• Ability to use GIS applications (Mapinfo/Infonet) 
• Commitment to task completion 

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Ipsum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.