Job Description:
Location: Remote, United States
10% travel required
Company Overview
Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.
Summary
The Senior Learning & Development Analyst spearheads the advancement of our L&D initiatives through data analysis and strategic reporting. Central to refining learning outcomes and operational efficiency, this role expertly navigates PowerBI, automation, and system integrations to ensure actionable insights guide our L&D strategies. This position is dedicated to fostering a culture of continuous improvement and learning innovation.
Responsibilities
- Lead the design, development, and maintenance of advanced PowerBI dashboards to support L&D objectives, ensuring they provide actionable insights and are user-friendly.
- Forge strong relationships with external departments to ensure seamless access to and validation of L&D-relevant data, leveraging your expertise to enhance data quality and utility.
- Attain and maintain expert knowledge of all data sources impacting L&D, including Learning Management Systems (LMS), department-created forms, and other platforms, ensuring comprehensive coverage of learning analytics.
- Utilize advanced data analytics skills to produce detailed, timely learning performance reports using Power BI and other tools, supporting strategic decision-making and operational efficiency.
- Coordinate with IT and analytics teams across the organization to integrate and maintain L&D reports, ensuring alignment with broader data strategies.
- Collaborate with L&D senior leadership to define and track KPIs critical for assessing and enhancing the impact of training programs.
- Proactively identify, communicate, and address strategic challenges, positioning the L&D department for success in achieving its business objectives.
- Champion the transition from basic reporting to sophisticated analysis and monitoring, elevating the organization's approach to L&D performance metrics.
- Innovate and implement automation solutions to reduce the administrative workload on L&D staff, utilizing SharePoint, Power Apps, Power Automate, among others.
- Design and maintain custom APIs for efficient integration between various L&D tools and systems, with a strong focus on utilizing Python for development.
- Regularly evaluate and optimize L&D processes, identifying opportunities for improvement and implementing best practices to enhance efficiency and effectiveness.
Requirements
- 5 years of experience in Data Analytics, Data Visualization, and Data Modeling
- 2 years of experience in Learning Management Systems, preferably Docebo
- Ability to travel around the United States 10% of the time
- Proficiency in PowerBI, SharePoint, Power Apps, Power Automate, Javascript, HTML, CSS, Python, SQL, DAX
- Solid understanding of Learning Management Systems (LMS) and other learning & development tools
- Exceptional analytical and problem-solving skills
- Ability to communicate complex data insights to both technical and non-technical stakeholders
- Proven success in collaboration with IT departments and external partners
- Strong interpersonal and communication skills
- Innovative and forward-thinking mindset, oriented towards continuous improvement and driving innovation in L&D
We are an Equal Opportunity Employer. Veterans are encouraged to apply.