Sr. Data Analyst

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As a Senior Data Analyst, you are highly curious about data and passionate about storytelling. You have a keen eye for understanding trends and patterns using the latest analytics tools and methodologies.

You are comfortable presenting analytics-based insights to diverse audiences and can tailor your message based on the technical aptitude of your end users.

You will directly support top-line business metrics driving growth and retention across Docusign. You’ll focus on improving quality, driving adoption with internal teams and delivering core analysis to influence business decisions specifically within Marketing and Sales.

You build out the data story that helps our executives to understand the opportunities and accelerate decisions. You have excellent analytics and consultative skills, and customer engagement skills.

This position is an individual contributor role reporting to Principal Product Manager, Data Product Management.

Responsibility

• Collect, clean, and analyze large datasets using SQL, Excel, and Python to identify trends, patterns, and influence product design
• Collaborate with sales and marketing teams to understand their data needs and provide data-driven insights and reports
• Collaborate with cross-functional teams to track and analyze key performance indicators (KPIs) across Sales & Marketing
• Provide data-driven support for end-user issues and requests for improvement
• Apply statistical methods and tools to analyze data and derive meaningful insights
• Present data-driven insights, reports, and recommendations to senior management, optimally communicating complex findings in a clear and concise manner
• Stay up-to-date with the latest industry trends, tools, and techniques in data analysis

Hybrid:

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic 

• Bachelor's degree in a quantitative field such as Data Science, Statistics, Mathematics, or a related field
• Minimum of 8 years of experience as a Data Analyst, preferably in a sales or marketing analytics role
• Proven expertise navigating Tableau, Salesforce and Snowflake
• Strong proficiency in SQL and experience working with large data sets
• Solid functional understanding of sales and marketing lifecycle analytics
• Strong analytical approach and a passion for extracting valuable insights

Preferred 

• Knowledge in subscription business model
• Hands-on experience with one of the following: Mixpanel, Amplitude,
• Google Analytics or Heap
• Excellent written and verbal communication skills, with the ability to communicate complex findings in a clear and concise manner

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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