The Texthelp Group and n2y have over 50 years of combined experience in creating and delivering innovative technology for the education and the workplace sectors. The companies merged in March 2024 after operating adjacently for many years. Together, we believe that everyone can learn and that we all have the right to understand and be understood.
Joining forces means the combined mission of advancing the learning, understanding and communication of one billion people around the world by 2030 becomes even stronger. We will make a deeper, richer impact on people’s lives and on society.
We can only achieve our mission and continue to grow by having high performing, passionate people on our team. Both Texthelp and n2y promote a collaborative and innovative work environment where diversity is embraced and empowered.
The combined organization employs over 600 staff across locations in the UK, Norway, Denmark, Sweden, USA and Australia.
We plan to reveal our new brand later in 2024, but for now the messaging and any correspondence for this role will come from Texthelp. We’re extremely proud to be on this journey, and hope you can join us!
Texthelp is a rapidly growing SaaS company which handles a considerable amount of data every day. Within our growth plans, the amount of data that we are managing is growing exponentially.
The data touches on all aspects of the business both internal and external, for example operational data, sales, finance, and product usage. We recognise that there is a huge amount of value in this data but we need the right people, systems and processes in place to extract insights to support the business.
The role reports directly to the Data Lead and together with other members of the data team, will be responsible for the collection, cleaning, analysing, and reporting on data to support the company's business goals.
The Senior Data Analyst will work closely with cross-functional teams to identify trends, provide actionable insights and support data-driven initiatives. They will also need to be able to communicate complex data findings to both technical and non-technical audiences. The role sits within our newly formed Data Team in Texthelp, which is responsible for shaping our data strategy. The role offers great potential to impact our products and wider business.
This role is ideally suited to someone who is versatile and adaptable both in terms of data analysis practice and the problems we are trying to solve. We’re very open to fresh ideas and new ways of thinking to solve data problems. We’re looking for someone who is keen to take their analysis to the next level, and broaden their skill set and technical knowledge. The role will also provide the opportunity to get your hands on new technologies including AI and Machine Learning.
At Texthelp it is our mission to positively advance the literacy and understanding of 1 Billion people by 2030. We are only going to achieve our goal if our data strategy is scalable, reliable and secure. The insights derived from the data will not only guide the business but will also be critical in creating positive user experiences.
Collect, clean, and analyse data from a variety of sources
Help to ensure data accuracy and consistency
Develop and maintain data models and reporting dashboards
Collaborate with teams to define data requirements
Identify and analyse trends and patterns in data
Create and deliver data-driven presentations and reports to stakeholders
Work with other teams to support the company's business goals
Assist in designing and implementing data-driven strategies
Stay current with industry trends and best practices
Mentor junior data analysts, providing technical guidance and career development
Develop and maintain documentation of data analysis and dashboards
Bachelor's degree in a quantitative field such as mathematics, statistics, computer science or software engineering
Minimum 3+ years of experience in a data analyst role
Experience and proficiency in data analysis tools and software (e.g. SQL, Excel, Python, R)
Experience and proficiency with data visualisation tools (preferably Tableau)
Strong problem solving and critical thinking skills
Exceptional communication skills with both technical and non-technical stakeholders
Ability to work independently and as part of a team
Solid understanding of data modelling and statistical analysis
Attention to detail and a strong commitment to data accuracy
Experience with Databricks and data lakehouse architectures
Experience with Google Analytics & BigQuery
Experience with Google Data Studio
Experience working win an agile environment
Domain expertise in education technology
Proficient in Confluence or stronger
If you think you have what we are looking for please complete an application on our website by the closing date of 28th August 2024.
We want to ensure all candidates have every opportunity to shine.
With this in mind, please let us know if you require any reasonable adjustments as part of the hiring process
To help reduce the possibility of unconscious bias we ask that candidates do not include photographs on their CVs.
We are an Equal Opportunities Employer. We do not discriminate against our job applicants or employees and we aim to select the best person for the job.
We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998.
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