Senior Data Analyst

Overview

YouView is a TV software provider that utilises set top boxes, streaming pucks, and Smart TVs to create the YouView User Experience. YouView’s TV experience is powered by our reliable, resilient, and secure cloud backend, and our unique firmware allows us to control media playback, security, and lower-level components. Our platform delivers variety and convenience by combining On Demand with live TV through an integrated editorial lens, which means our users get the best rich and relevant TV content across both free and pay services.

YouView has proudly collaborated with Everyone TV to introduce Freely, a ground-breaking streaming service that is set to revolutionise free TV in the UK. Launched in April 2024, freely offers users a seamless experience by providing a single access point to stream live and on-demand content from all major UK broadcasters, eliminating the hassle of app-switching.

We are thrilled to serve as the technology partner to ETV in bringing to market a TV experience that will enable millions of UK households to discover and enjoy the best of free TV on the next generation of leading Smart TVs. Our collaboration with ETV aligns with their mission of ensuring the universality of public-service television is sustained into the future. Moreover, it contributes to ensuring that the broadcasting landscape remains as competitive, creative, and inclusive as it is today.

The Role

YouView has a central data and insights team, who are responsible for the end-to-end value chain for all things YouView data, from proving data instrumentation and engineering requirements, gaining behavioural insights to building data science and experimentation capabilities.

As a Senior Data Analyst, you will be the bridge between end users and engineering, responsible for collaborating with stakeholders to understand business requirements and playing back finding to audiences of varying technical understanding.

Through collaborating closely with engineering, you will support the transformation of raw data into accurate, accessible, well documented, and tested data models. These data models will empower key insights on how features are performing, identify, address, and resolve operational challenges and establish a single source of truth for North Star/tracking metrics.

Key responsibilities

• Create actionable insights and compelling stories that influence decision-making.
• Work in partnership with Engineering to transform the raw data into organised, usable, well documented, and tested data models.
• Design and maintain monitoring reports that track business metrics and help spot emerging trends.
• Create clear, engaging documentation and reports for technical and non-technical audiences.
• Evangelises business user adoption and data fluency, by bridging communication gaps between stakeholders across the business on how they can best leverage data reporting.
• Mentor and guide junior colleagues.

Essential Skills & Experience

• Strong SQL proficiency with experience writing complex queries; familiarity with Python is a bonus.
• First-hand experience with data visualisation tools, including one or more of Looker, ThoughtSpot, or similar.
• Exceptional analytical skills with the ability to identify patterns and trends; you bring the “analysis” to data analytics!
• Outstanding written and verbal communication skills, with a talent for making complex concepts accessible and building bridges across teams.
• Strong project management skills and attention to detail
• Hands on Data Engineering experience would be a bonus.

What Sets You Apart

• Natural curiosity and desire to understand the "why" behind the numbers.
• Demonstrated ability to write easy-to-understand technical documentation.
• Commitment to continuous learning and process improvement

Benefits:

• Competitive Salary on offer
• Annual Bonus
• Flexible working
• Hybrid working model - we require all employees to come into the office 4 days per month.
• Relaxed office environment in the City of London, near Aldgate East station
• Pension Plan
• Private Healthcare
• Holiday purchase programme
• Staff Discount Scheme
• Home Office Allowance up to £400 to ensure you have the right tools/equipment for set up at home.
• Access to Learnably with an individual training budget to support your personal development & growth.
• Cycle 2 Work Scheme - Claim £2500 towards purchasing a bike/equipment.
• Employee Assistance Programme & Mental Health First Aiders
• Generous family-friendly policies

 We are committed to making our selection process accessible to everyone. If you need adjustments please contact teamrecruitment@youview.com

Offer to Interview Scheme:

Applicants who apply through the Disability Confident Interview Scheme and meet the ‘minimum criteria’ for the role will be offered an interview. We are committed to providing an inclusive and barrier-free recruitment process for anyone who wishes to make an application.

Find out more about us on our social media:

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At YouView, we are committed to creating a work environment where every colleague feels safe and comfortable being their authentic self, while also experiencing a strong sense of belonging that enables everyone to thrive.

We place great value on building a diverse, equitable and inclusive workplace that encourages, supports, and celebrates the diverse voices of our employees, inspiring innovation, and helping us to realise our vision and have a positive impact on society. 

YouView is proud to be an equal opportunity employer and we are committed to building a diverse team of exceptional individuals. We are always looking to hire the absolute best talent and recognise that diversity in our experiences and backgrounds is what makes us stronger.

We do not discriminate against any applicant or employee based on their race, religion, ethnic origin, gender, sexual orientation, age, gender identity, marital status, neurodivergent or disability status and it is our strong belief that the more inclusive we are as a business, the better our work will be.

Please advise our team of any support you may require throughout your applicant journey.