Senior Business Intelligence Analyst, Truist Park

Delaware Sportservice is hiring a Senior Business Intelligence Analyst to join our team at Truist Park in Atlanta, Georgia. As a Business Intelligence Analyst, you will be responsible for using data and analysis to drive informed decision making and operational excellence. If you want to join a team that prioritizes collaboration and growth, apply today. 

Pay

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Delaware North operates concessions, premium dining, and restaurants at Trust Park dating back to 2016 when the 41,500-seat venue opened. The state-of-the-art ballpark is home to Major League Baseball's Atlanta Braves.

• Analyze transactional sales data from point-of-sale systems to identify key insights and trends 
• Develop data visualizations, dashboards, and reports using Tableau to communicate key performance indicators for internal and external stakeholders 
• Collaborate with clients to understand their needs and create strategic action plans to address market opportunities 
• Execute analytics projects with the corporate analytics department to support revenue-generating efforts, including pricing and optimization strategies 
• Prepare and present fact-based reports, dashboards, and recommendations from analytics projects, ensuring effective data architecture and warehousing for optimal data use 

• Bachelor’s degree in business, mathematics, engineering, or other discipline; master’s degree preferred  
• Minimum of 3 years of experience in business analytics, business intelligence, or similar function, working in a high volume, fast-paced environment; preferably in hospitality or sports industries  
• Proficiency in analytics and predictive tools such as Advanced Excel and R, and data warehousing tools such as SQL   
• Proficiency in data visualization tools especially Tableau and prior experience with point of sales systems preferred   
• Experience in setting sales strategic direction and annual and long-term planning to achieve business results 

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