As a Senior Business Analyst, you will join the Billing Delivery Change team, a team of business analysis professionals working within a world class billing department. The team are the voice of Billing within Sky, representing each of the teams within the department, ensuring they are engaged in business changes which may impact them. We collaborate with all areas of the business on a diverse portfolio of projects to improve and ensure consistency of experience for our customers and colleagues, from a Billing perspective.
Billing ensures that Sky customers are billed accurately, fairly and clearly for the products and services they enjoy, while ensuring Sky as a business collects revenue due from customers, minimising any financial losses.
Our processes span capabilities including service provisioning, Transcom’s, billing, payment processing right through to managing customer debt, ensuring customers have access to the service they have signed up for and are being billed for. Alongside all of this we also review and reconcile bills from 3rd parties to ensure Sky is paying in alignment with our expectations.
What you’ll do:
What you’ll bring:
The rewards:
There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:
Where you'll work:
Livingston Watermark House:
Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus, there’s onsite parking available for cars, motorbikes and bicycles.
You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym. Or play a game of pool or table tennis.
Inclusion:
Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.
And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.
Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.