Salesforce Business Analyst

We currently have an opportunity for a Business Analyst in our London, UK location (some travel required). 

Specific Duties   
- Requirements definition and documentation 
- Work with customers and client stakeholders to understand and define business requirements 
- Work directly with technologists to develop use cases and functional specifications documents 
- Solicit, gather, and analyse, user input and requirements 
- Identify and involve key stakeholders 
- Identify and interview internal/external subject matter experts 
- Author and compile surveys 
- Interface with technical managers and teams 
- Collaborate with counterparts in IT (project, development, QA managers) and development resources to create and validate business requirements and project specification documents 

- Bachelors Degree  or equivalent qualification 
-  Experience in Salesforce (SFDC) CRM with end to end implementation experience or similar CRM solutions 
-  Salesforce.com integration experience, including between different business systems as well as working with integration tools. 
- Experience soliciting, gathering, analysing, user input and requirements 
- Experience creating wireframe documents, and with information architecture 
- Experience authoring requirements definition and related documentation 
- Experience collaborating with business stakeholders, business process owners, technical project managers and technical teams to execute business analysis tasks 
- Experience with large scale web projects (ideally involving the creation and launch of major e-commerce B2B websites) a plus 
- Experience in cognitive design, information architecture and user-centered design a plus 
- Experience in Human-Computer Interaction, Cognitive Design, or similar field of study, is a plus 
- Experience working with creative and technical project teams 
- Proficient in Microsoft Word, Excel, PowerPoint, Project, Visio, SharePoint as well as other project management and time tracking tools