Job Description
About us:
At Ramsay Health Care we put our patients at the heart of everything we do. We firmly believe in the ethos of “People caring for People” and want to enable our teams and our patients to have the very best experience when they receive care through Ramsay services.
The role:
As a Junior Workday Business Analyst, you will be responsible for consulting with HR colleagues as well as the wider business, building domain knowledge, gathering requirements and providing solutions and impact analysis.
What you will be doing:
First line response to Workday Help Cases.
Support with Workday transactions from all functions (trouble shooting/correcting/rescinding).
Support with low level testing of new functionality or features.
Identify key areas within the business for improvement (but not necessarily able to configure without support).
Update simple Business process notifications, alerts, announcements etc.
Support with Knowledge article creation and training development.
Run monthly audits on differences between systems (Concur/Allocate/Radar).
Support Mid Level Administrators with the admin on more complex tickets and testing.
Maintaining master data values in Workday (e.g. Job Profile, Job Family, Custom Organization Types, Positions, Locations, Cost Centers)
Maintaining security roles and assignments within Workday.
Providing input and knowledge sharing with Workday Team Lead, Workday Team Members, and stakeholders as appropriate.
Managing incidents and issues triaged to the HRIS team through to resolution, working with other resolver groups.
You will bring:
Experience of working with HR Systems (preferably Workday) or a desire to work with HR Technology.
Understanding of HR operations and experience in employee data management
Strong verbal and written communication skills and able to interact with HR clients, cross-functional colleagues and IT
Experience of working in a fast paced environment and handling multiple projects (e.g. Workday releases alongside changes to functionality and implementation of new functionality).
Experience in working and communicating with stakeholders across the business from different functional areas including ability to break down complex topics for target audiences.
Experience of project planning, prioritisation, management, risk monitoring and mitigation.
Experience of triaging and managing support cases alongside planning new functionality and improvements to systems and processes.
Strong attention to detail
Preferred Experience:
HR functional knowledge
Workday experience preferred but not essential
Benefits:
Contributory pension scheme
Access to the Ramsay Academy – genuine opportunities to grow, develop and specialise in your career
25 days’ annual leave plus the opportunity to buy/sell more
Private Healthcare and Life Assurance
Access to our employee Discount Programme
Wellbeing centre and access to 24/7 employee assistance line for free advice
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We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.