Data Scientist

On-site

Naperville, United States

Who we Are

Oncourse Home Solutions (OHS) is a people-centric, $400M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.6+ million customers across the U.S. Our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to all by becoming the most forward-thinking and community-driven home solutions organization of the 21st century. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home, we safeguard essential systems like plumbing, heating and cooling, appliances, power surge protection, hot water heaters, and interior electrical components. Outside the home, we ensure the protection of vital lines, including water, gas, wells, sewers, electric, and septic systems. We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers don’t have to. We view every day as an opportunity to step up, step out, and remind others that we are in this together, to stay on course.

We are a proud equal opportunity employer, and our employment decisions are based on business needs, job requirements and individual qualifications without regard to of race, sex, gender identity, sexual orientation, color, pregnancy status, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting talented applicants and retaining top talent while providing an employment experience that is free from discrimination, retaliation, and/or harassment.

Position Summary

We are seeking a passionate and skilled Data Scientist to join our team. As a Data Scientist, you’ll be at the forefront of leveraging data to drive impactful decisions. Your work will involve cutting-edge techniques in data science, machine learning, statistical modeling, and product analytics. You will have the opportunity to collaborate with industry experts, experienced leaders and exceptional engineers to build the distributed and scalable machine learning platform leveraging Ray.io and expand the impact to every corner of the business. You will thrive in Oncourse Data Science Team if you enjoy the fast-pacing startup environment and tremendous growth opportunity on your technical skills and career development.

This role will be based in our Naperville IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-Th in office and M & F remote) is required.

Responsibilities:

Diving into Complex Datasets: you’ll explore large and intricate datasets, identify patterns, anomalies, trends using statistical techniques and visualization tools.

Leveraging Machine Learning Algorithms: You’ll apply machine learning algorithms (e.g., regression, classification, clustering, boosting, neural networks, LLMs) to build predictive models. These models help solve business problems, such as predicting direct mail response, churn prediction, customer segmentation, CLTV Modeling, claim frequency and severity prediction and optimizing processes, etc.

Collaboration: Work closely with Machine Learning Engineers, Data Engineers, Analytic Engineers, Product Managers/Owners, Engineers, and other stakeholders to understand business needs and translate them into data-driven solutions.

Feature Engineering: Extract relevant features from raw data. This involves transforming and creating new variables that enhance model performance.

Hypothesis Testing and Experiment Design: Design and execute experiments to validate hypotheses. Build the randomization framework and work as SME on statistical analysis of testing results and make actionable recommendations.

Experience with model deployment with modern data stack: Familiar with best practices on model deployment based on requirements and collaborating with MLE to deploy model within established infra (AWS EC2, Ray.io, PySpark, Prefect, MLFlow, etc).

End-to-End Analytics Solution Experience: Comfortable to start by investigation of data pipeline, performing descriptive, diagnostic and predictive analysis based on the business goal and specific problem to solve.

Experience:

3+ years of end-to-end data science machine learning experience involving a cloud platform (preferably in AWS and in Python).

1+ years of experience deploying models into production with tooling around observability, orchestration and performance monitoring.

Experience with distributed computing (Ray.io, PySpark, etc) is a plus.

 Education:

Bachelor's Degree in STEM or related field required.

Master's Degree or PhD in a quantitative field (ie Computer Science, Statistics, Data Science etc) is preferred.

 

Certificates, Licenses, Registrations 

N/A

Join our SUPER Team and Enjoy Amazing Benefits!

Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.

Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.

401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.

Defined Contribution Arrangement: 5.25% of employee annual income contributed to your retirement plan, yearly up to 7,875 dollars.

Generous Paid Time Off: Take the time you need to recharge and relax.

Education Assistance Program: Invest in your growth and development with our support.

FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.

Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.

Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Competencies

Action Oriented: Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Career Ambition: Knows what he/she wants from a career and actively works on it; is career knowledgeable; makes things happen for self; markets self for opportunities; doesn't wait for others to open doors.

Communicate Effectively: Is able to clearly and succinctly communicate verbally and in writing in a variety of settings and styles; can get messages across that have the desired effect.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Functional / Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Presentation Skills: Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn't working.

This job is closed.