Data Analyst & Compliance Specialist

POSITION SUMMARY:

Episcopal Community Services Coordinated Entry ends homelessness for over one thousand adults every you by connecting some participants with permanent supportive housing and others with housing options outside of the homeless response system.  The Coordinated Entry program is one of ECS’ largest, and reaches over 7,000 participants per year in our offices, on the street, and at shelters city-wide.  The Data and Impact Analyst will partner with Coordinated Entry program leadership to provide actionable data and insights in support of the ongoing operation of the program.

Reporting to the ECS Director of Impact and Analytics, the Data & Impact Analyst will work closely with the Coordinated Entry team to ensure that the program has effective systems for data collection, reporting, and data quality management. They will be responsible for delivering accurate, consistent, and timely information to stakeholders both across and outside the agency.

PRIMARY DUTIES AND RESPONSIBILITIES: 

• Design, deliver, and update reports for internal and external stakeholders, including both routine and ad-hoc reports. 
• Assist in the development of program output, outcome, evaluation, and compliance goals and design systems to track them within the program. 
• Monitor the quality and timeliness of program data across data systems. Ensure that data quality meets goals by partnering with program staff to develop and deliver reports, trainings, coaching, and other resources. 
• Train program staff to use required data systems, including both initial and follow-up trainings as needed. 
• Maintain a schedule of all required compliance reporting for assigned programs, prepare compliance reports for review, and submit approved compliance reports to funders. Ensure that external reporting is timely and accurate. 
• Perform system administration tasks in data systems. Adapt and improve systems to support continuous improvement of program operations, data quality, and participant experience. 
• Perform data entry, cleaning, and validation in both ECS-run and external data systems. 
• Create, maintain, and update filing systems for data files, both physical and electronic. 
• Attend all meetings as assigned. 
• Perform other relevant duties as assigned. 
• Scan, copy, fax, and store documents as needed. 
• Assist with special projects as assigned. 

ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.

ECS celebrates diversity, equity, inclusion and belonging and is an equal opportunity employer committed to creating an inclusive environment for all employees.

REQUIREMENTS: 

1. At least two years paid experience closely related to job description.
2. Familiarity with San Franciscos ONE System strongly preferred. 
3. Proficiency in technology office productivity and collaboration tools including Microsoft Office: Outlook, Word, PowerPoint, Excel, Project Management, One Note, SharePoint and Google Apps (Gmail, calendar, docs, sheets).
4. Ability to be flexible and adapt to changes as our Coordinated Entry activities respond to lessons learned and emerging needs.
5. High energy and initiative, and a drive for results; an ability to work with high levels of ambiguity and enjoy an active, fast-paced environment.
6. Proactive, self-motivated, independent, resourceful/adaptable, and creative in the planning process. Able to manage multiple tasks and adjust quickly to changing priorities.
7. Possesses a friendly attitude, customer service mentality, intellectual curiosity and a good sense of humor. 
8. Excellent independent judgment and decision-making skills.
9. Outstanding analytical skills.
10. Professional and discreet demeanor with good interpersonal skills. Ability to handle confidential information and require considerable use of tact, respect, discretion and judgement.
11. Knowledge of and strong interest in using and learning about technology tools as well as experimenting with different technologies to improve efficiency in executing tasks.
12. Articulate; exceptional verbal and written communication.
13. Ability to follow direction and process precisely; attention to detail.
14. Outstanding planning, organizing, and time management skills; ability to prioritize and manage multiple tasks in an extremely fast-paced and dynamic environment with grace.
15. Commitment to ECSs mission and to its organizational values.
16. Highest integrity.

OTHER:  Will honor and abide by rules of confidentiality. Must secure annual TB screen.  This position requires long periods sitting at a desk and/or computer station; using a telephone.  Will honor and abide by Episcopal Community Services rules and regulations, including confidentiality. 

ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.

ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.