Data Analyst, Central Operations

Summary:

This is an integral role within the Central Operations team supporting a variety of projects and ‘business as usual’ workstreams, responsible for collecting, processing, and analysing data to help the organisation make informed business decisions. 

Due to the nature of the work, the individual will need to collaborate with other areas of the business such as LOBs, Operations, Legal, Compliance, Risk and Internal Audit to understand their data needs, creating reports, and providing insights based on data analysis.

Needs great attention to detail and the ability to visualize the bigger picture. Must be comfortable presenting recommendations to stakeholders and project teams, clearly articulating findings and recommendations.
 

The Role:

• Data Collection: Gather data from various sources, ensuring accuracy and completeness.
• Data Processing: Clean and organize data for analysis, using tools and techniques to handle large datasets.
• Data Analysis: Analyse data to identify trends, patterns, and insights that can inform business decisions.
• Reporting: Create detailed reports and visualizations to present findings to stakeholders.
• Collaboration: Work with different functions to understand their data needs and provide relevant insights.
• Continuous Improvement: Stay updated with the latest data analysis tools and techniques to improve processes.

The Requirements:

• Proficiency in data analysis tools and software (e.g., SQL, Excel).
• Strong analytical and problem-solving skills.
• Excellent communication skills to present data findings clearly.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Attention to detail and accuracy in data handling.
• Understanding and experience of working in partnership with other support functions
• Experience of working in a high pressure and results oriented environment.
• Ability to operate effectively under pressure with multiple stakeholders.
• Highly organised with the ability to prioritise workload.
• Strong communication, negotiation and influencing skills.
• Computer literacy and competency with Microsoft Outlook, Word, Excel and PowerPoint. 

Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.