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Data Analyst

Mochi Health
Full-time
On-site
San Francisco, United States

In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic – we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.


As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.


Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!

About The Role:


We are seeking a highly skilled Data Analyst to be the first in this role at Mochi Health. This is an incredible opportunity to play a key part in our data-driven decision-making processes and make a meaningful impact on our growth. The ideal candidate will have a strong background in data analytics, with proficiency in Python and a solid understanding of data science principles.


What You’ll Do:



  • Analyze data to discover patterns, trends, and opportunities for enhancing customer engagement and reducing churn

  • Develop and implement algorithms for data analysis, focusing on balancing, churn prediction, and more

  • Provide actionable insights into customer behavior, including churn analysis to identify if issues are product-based or cost-related

  • Collaborate with the marketing team to create data-driven strategies that boost customer acquisition and retention

  • Make recommendations to improve data collection processes and ensure data integrity

  • Utilize data to inform decision-making processes in product development, marketing, and other critical business areas

  • Present findings and recommendations to stakeholders across different teams

  • Design data visualizations and dashboards to effectively communicate insights


 


Who You Are:



  • A Bachelor's degree in a STEM discipline with 1-2 years of experience in Data Analytics 

  • Skilled in Python, SQL, and experience in data analytics and data science techniques

  • Proven capability to make data-driven decisions and effectively convey insights to both technical and non-technical audiences

  • Experienced in churn analysis and customer segmentation

  • Knowledgeable about pricing strategies and customer acquisition cost (CAC) analysis

  • Strong problem-solving abilities, with a knack for recognizing patterns and predicting trends based on data

  • Excellent communication skills, coupled with a team-oriented approach


Why Join Us?



  • Be a key player in shaping the data strategy of a rapidly growing health tech company

  • Collaborate with a passionate and driven team that values innovation and creativity

  • Competitive compensation and growth opportunities

  • In-person work at our headquarters in San Francisco 


Life At Mochi



  • Medical/Dental/Vision Insurance

  • Company Paid Life Insurance

  • 401k with Company matching

  • Competitive PTO and Company Holidays

  • Team lunches to facilitate bonding and connection

  • Emphasis on Wellness: Group activities, mindfulness exercises, physical exercise

  • Frequent office hangouts and meetups outside of work


The estimated salary for this role is between $100,000/year and $200,000/year