Data Analyst

MetLife Legal Plans is currently hiring a Data Analyst for our Information Technology Department.

This position will be fully remote, and this individual will report directly into our Director of Data Science. 

Who We Are:

MetLife Legal Plans is the leading consumer legal service in the United States. Whether you are making a will after starting a family, negotiating the contract on your dream home, or just want the peace of mind of having our network of 18,000+ attorneys on your side, we make it easy and affordable to get quality legal help.

We are trusted by nearly 5 million families and more than 200 Fortune 500 companies who provide our service as an employee benefit.

It’s an exciting time to join our team. We are growing quickly and have a bold vision for our future as we evolve our company to dream bigger, move faster, and use creativity and technology to build products people love.

MLP's Success Principles:

• We change and innovate for sustained performance 
• We collaborate and empower each other to succeed
• We deliver for our customers

This position is fully remote. The ideal candidate may be located anywhere in the continental United States. 

A day in the life of a Data Analyst at MetLife Legal Plans:

This role reports to the Director of Data Science. Duties include modeling, report generation, investigative work, building analytics infrastructure, business process optimization, product development, and data security. You should be familiar with hunting for answers to complex business questions and running experiments to gather additional data when necessary. You should be equally at home designing, developing, and maintaining customized reports using Tableau.

You will work on a nimble, distributed team that is passionate about producing insights that drive real business impact. Our technology is evolving rapidly, so you should be comfortable working in a fast-paced, unstructured environment.

Responsibilities (Essential Duties and Responsibilities):

• Data analysis and investigative work
• Report automation
• Business process optimization
• Product development
• Data security

Minimum Qualifications (Knowledge, skills, and abilities required):

• Demonstrated professional experience in Tableau, including server administration, server functions, data source creation and maintenance, reporting and dashboard authoring.
• Experience training and consulting on Tableau techniques and best practices.
• Expertise in designing effective visualizations.
• Proficiency in SQL and relational database modeling fundamentals.
• Experience with Conga Composer, USEReady Pixel Perfect, Eclipse BIRT, or Salesforce administration and architecture preferred
• Strong oral and written communication skills, with the ability to effectively communicate with both technical and non-technical audiences at all levels.

What Will Make You Special (Preferred knowledge, skills, and abilities):

• Deep experience with business, operational, and financial data, and processes.
• Bachelor’s Degree from an accredited university
• Previous experience working with Salesforce or similar CRM’s
• Current and valid Tableau certifications
• Problem solving/analytical skills 
• Customer/client-focused 
• Detail-oriented 
• Results driven 
• Ability to thrive in an independent work environment 

Travel:

Occasional travel may be required. 10% or less expected. 

Note: This job description in no way states or implies that these are the only duties to be performed by the associate in this position. Associates will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent will possess the skills, aptitude and ability to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.