Business Data Analyst I

The Business Data Analyst will work as part of the Analytics and Decision Support department. The primary purpose of this position will be to enable the University through data and information for improved decision making. This position will work closely with other business data analysts to develop technical requirements and comprehensive solutions to extract and transform data from multiple source systems for business use. The ideal candidate will understand the importance of balancing customer requirements/feedback while also performing data analysis using various tools and techniques.

The ADS Academics Application Support team provides administrative and upper-level technical support for Liberty University’s learning management system (LMS), Canvas, as well as many third-party and custom-built applications utilized by university students, faculty, and staff. Ideal candidates have experience supporting applications for end users, are familiar with use of IT service management (ITSM) platforms (ServiceNow preferred), are natural critical thinkers and problem-solvers, possess strong communication and customer relations skills, are self-initiated, and work well in a small team remote collaborative environment.

Essential Functions and Responsibilities

1. Analyze and advise management of workflow issues and data integrity problems and offer recommendations on resolution. Document business process, research best practices and support development of solutions for current business operations.

2. Understands University systems and data sets. Able to summarize and describe raw data sets for departmental consumption. Support validation processes that profile data attributes against their intended meaning.

3. Performs analysis of data that aligns to organizational goals and relays business impacts of findings through sound data driven recommendations.

4. Works closely with the business units with a high degree of customer service and provides input on functional business topics.

5. Assists the business unit in streamlining business processes using new or current technology, including form and reporting development. Adhering to internal development and publication standards.

6. Provides operational support to assigned business units systems, including assistance with technical issues.

7. Provides regular updates to customers on business process improvement and new technology activities.

Qualifications, Credentials, and Competencies

A bachelor's degree and one year of SQL experience, as well as Excel, Access, Argos, Tableau and SSRS experience required. Effective communication both verbally and in writing. Ability to intuitively reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature. Excellent computer and organizational skills. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.

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Target Hire Date

2025-07-01

Time Type

Full time

Location

Hybrid

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.