Business Analyst Senior (RMA Tech)

As a Business Analyst, you will act as a bridge between business stakeholders and IT teams, translating business needs into actionable requirements. You will conduct thorough analysis of business processes, identify opportunities for improvement, and propose innovative solutions. Your role includes facilitating workshops, documenting requirements, and collaborating with project managers and developers to ensure successful project delivery. You will also provide strategic insights and recommendations to support decision-making at the executive level. We are seeking candidates who can review, analyze, and evaluate business systems and user needs. The successful candidate will write detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.

Responsibilities

• Identify opportunities for improving business processes and systems.
• Translate business requirements into functional specifications for IT solutions.
• Facilitate communication between business stakeholders and IT teams.
• Create detailed documentation, including business process models, use cases, and user stories.
• Perform data analysis to support business decision-making.
• Assist in the development and execution of test plans to ensure solutions meet business needs.
• Provide ongoing support during the implementation phase and after deployment.
• Manage relationships with key stakeholders.
• Communicate project status, risks, and issues effectively.
• Mentor and guide junior business analysts.
• Provide training and support to team members.
• Contribute to strategic planning and decision-making processes.
• Assist in the development of business strategies and roadmaps.
• Prepare client-facing and internal deliverables
• Facilitate User Acceptance Testing activities
• Lead training, demos, and education activities for customers and stakeholders
• Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered
• Collaborates with client to refine business needs into requirements
• Reviews, analyzes, and evaluates business processes, data, systems, and user needs.
• Assists with estimating level of effort for completing requested features and capabilities.
• Writes detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
• Supports Workshops, Requirements Gathering, Model Development, Artifact Development, and UAT

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• Experience using skills specified in the document.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Familiarity with business analysis tools and techniques.

• Certifications including: IIBA CBAP, Certified ScrumMaster, ICP, SAFe SA, AWS Cloud Practioner

• Experience in Agile Software Development, Business Analysis, BizDevOps, Model Development, User Story Development, AWS Tools & Services, Azure Dev Ops, Chrome/Edge/MS Office

Preferred

• Federal Consulting Industry Experience Preferred

#LI-Remote 

Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, & 2023!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").