Business Analyst/Project Manager (Locate/VLPlus Connected Vehicle)

Minimum Qualifications and Job Requirements:

BA/BS Degree

3-5 Years in related position/field

2+ years experience with SQL database queries

Automotive acumen

Essential Job Functions:

Ability to self-manage and prioritize work schedule per business needs

Strong communication, facilitation and vendor management skills

Understanding of project management methodologies

Understanding/experience with Dealer Inventory Systems

Ability to communicate directly with end user (dealer) to explain technical solutions, workarounds, etc.

Ability to prioritize issues with business effectively

Ability to work flexible hours to support application launch and production outages if necessary

Must have Bachelor's degree, preferably in a technology or business related area

Experience with gathering business requirements and generating creative IT solutions

Excellent written and verbal communication skills

Experience in automotive related work or industry, particularly dealer facing is a plus

Ability to create descriptive and user friendly training materials, documentation and videos

Manage small feature requests within an Agile solution delivery process

Author, maintain and manage technical product requirements

Document discovery of necessary efforts, identify and monitor project risks

Provide user level technical support of implemented products

Manage scope change, feature requests and project related defect tickets

Consult with business team to gather business needs and objectives

Special ad-hoc requests for technology team

Troubleshoot and own project issues from start to completion

Provide dealer and user technical support/ troubleshoot and triage application issues and identify workarounds

Create, modify and update training materials

Job Summary:

This position will support the Inventory Solutions technology team with the discovery, development, delivery and maintenance of the Vehicle Locator Plus application.

This candidate will be responsible for solving dealer inventory issues and driving technical direction of the new inventory applications.

The candidate must communicate and work well in a team atmosphere to deliver quality solutions to complex business needs.

The candidate needs to be able to support all aspects of the project lifecycle, including post-production support.