Business Analyst
(Band 3)
Cigna is a multinational company and a leading global health services provider, dedicated to helping people improve their health, wellbeing and sense of security. We are going through an exciting period of expansion and seek to recruit into our Europe & Global Health Benefits Business that has over 30 million customer relationships in more than 200 countries and jurisdictions.
The Position:
The Business Analyst role is be located in the Portfolio Optimization and Execution (POE) organization, specifically the POE team serving the Global Individual Health (GIH) portfolio.
The primary focus of this role will be to work with key stakeholders at all levels across a breadth of Business and Technology functions. You will have a natural analytical way of thinking and be comfortable with detail light concepts that you progress to detailed artefacts off which material decisions are taken. You will have experience facilitating complex sessions to solicit key data points you then clearly document. Your outputs will form primary traceability and be viewed as single source truth. This activity will be applied at different stages of delivery.
An early stage in delivery life cycle is identified as epic analysis. At that stage this role helps progress business ideas, thoughts and hypothesis and build out detailed documents all stakeholders can reference and establish a levelled understanding. This will include but not limited to production of; scope requirement documents, customer experience maps, gap & options analysis, process flows, problem statements and sequence diagrams to assist in the wider understanding of the delivery. An example of the materiality of these outputs is solution architects will reference your outputs to design solutions. Using your proactive and solution-oriented mindset, you will collaborate with business requestors, SMEs, solutions architects, business systems analysts, product managers and product owners. The role requires a team player mindset.
During solution development this role can connect in and take responsibilities supporting testing implementation and all Business readiness activity. You may, from time to time be asked to support additional activities relating to a deliverable including the generation of content for training.
The Business analyst will be required to facilitate key meetings/workshops ensuring detailed minutes, decisions, actions with owners are successfully documented ensuring traceability and auditability. You may from time to time be asked to develop content and participate in Steering committees.
You will have a good understanding of Waterfall and Agile methodologies, as well being well versed in Business Analyst practices.
The role is hybrid (home/office) working and reports to the GIH portfolio lead.
Main Duties/Responsibilities:
Experience/Qualifications Required:
The suitable candidate must have strong experience in the following areas:
Skills Required:
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.