Overview
Specialist role Business Analyst
Summary of the work
To analyse across the organisation the existing processes of administering booking a resource, such as a room or facility, booking a place at an event, or booking officer time, and suggest an improved process.
Latest start date 26/09/2016
Expected contract length One month
Region South East England
Organisation the work is for West Berkshire Council
About the work
Who the specialist will work with
Service delivery teams throughout the council, including those that deliver library services, registration of births, deaths and marriages, sports pitch booking, room booking for conferences, road safety information, outdoor activity courses and events, and the council's Digital Services Team.
What the specialist will work on
We are looking to implement a new process for administering bookings. This includes booking a resource, such as a room or facility, booking a place at an event, or booking officer time. This will be delivered through a digital capability to be administered by a small team, rather than by many across the organisation. The analyst will interview individual service delivery teams that currently perform this role, and collate their findings into a suggestion for a corporate process/processes, working with the Digital Service Team. The findings will include costings and projections of time and financial savings that could be made.
Work setup
Address where the work will take place Newbury, Berkshire.
Working arrangements
The work will involve face-to-face meetings with service delivery teams in our Newbury offices, and working with the council's Digital Services Team, which can be done remotely, when needed.
Skills and experience
Essential skills and experience
Nice-to-have skills and experience
All your information will be kept confidential according to EEO guidelines.