DescriptionVACANCY NOTICE
Vendor Performance Analyst (B&Q Account) - Exciting AT4 role
We are seeking a talented candidate to join the B&Q Vendor Performance Team based out of our site in Worksop. You will have a background in Supply Management / Logistics, have an eye for detail, enquiring mind for continuous improvement and be passionate about what you do.
Who are we?
Wincanton is a leading third-party logistics (3PL) and supply chain solutions provider in the UK and Ireland. With over 17,000 colleagues across more than 200 sites and a 3,400 strong fleet of vehicles, we put our customers at the heart of everything we do and our mission is “to make our customers business’s better, every day.”
The successful candidate will have a joint reporting line reporting to the Wincanton Network Stock Manager and the B&Q Vendor Performance Manager. Working within a small but focused team influencing its 500+ strong domestic vendor base and or B&Q’s internal Stock Teams behaviors to improve stock availability. Whilst core hours will be between Monday and Friday a flexible approach to working is required to support business needs
How will you contribute?
overview and responsibilities -
- Contribution towards maximising inbound stock availability from B&Q’s 500+ domestic vendor base
- Dealing with internal and external customers
- Making and receiving calls and leading conference calls to seek Vendor / Supply Team issue resolution
- Presenting accurate information to the B&Q Stock teams and Vendors that captures all of their data requirements.
- Assist in managing, developing and reporting delivery performance, writing Business Object reports and generating reports to provide a clear view of both current and historical performance measured against performance KPIs (service / OTIF performance)
- Problem solving and root cause identification and corrective action planning
- Management of cost recovery compensation claims where performance below target and B&Q Stock teams approve action.
- Demonstrate high standards to achieve clear performance reporting against KPI’s
- Strive for 100% accuracy in all aspects
- Hours of work may vary as is necessary to support the contract
- With some travel to Wincanton sites / Vendor sites and B&Q Head Office
What will you bring?
- Experience of working within a business environment is essential
- Excellent communication skills combined with logical problem-solving skills
- Enthusiastic, committed and able to respond positively to changing demands
- Experience of working in a role where Compliance and Accuracy were key metrics would be a distinct advantage
- PC Literate, in particular Business Objects / Power BI / Power Automate and excellent Microsoft Word and Excel skills
- Experience of creating, interpreting and analysing performance information essential
- Excellent interpersonal skills with the ability to communicate at all levels, working as part of a high-performance team
- Works to a high standard of detail meeting deadlines, with a good ability to prioritise
- Excellent interpersonal skills
- Succeeds in building effective relationships across teams to deliver high, accurate performance
- Flexible and responds positively and reliably to internal and external customer requirements
- Hands on approach and to be able to accept and deliver change where necessary
What do we offer?
We really value our people and offer a friendly, safety first working environment and a competitive salary along with other benefits including; company pension scheme, private healthcare, 25 days hols + bank hols with the option to buy more, home working, on site gym, cycle to work scheme ,employee benefits online discount platform, onsite parking, onsite canteen + much more
Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.