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Salesforce Business Analyst - Hybrid Indianapolis, IN

aFit Staffing
On-site
Indianapolis, Indiana, United States

More about aFit:

You want to work where you know you are a perfect fit. At aFit, a woman owned (WBE) company based in Indianapolis, we are devoted to being collaborative, honorable, and accountable. Our company provides project-based staffing for government and commercial organizations. To our prospective clients, aFit offers a talented workforce in a team-based environment to produce concrete and reliable outcomes. At aFit, we focus on building strong relationships and keeping the day-to-day flexible in an in-person or remote-enabled environment.

aFit Staffing, Inc. is an equal opportunity employer.

Description of Duties:

The Salesforce Business Analyst will be experienced in driving requirements gathering in agile projects. The individual will be responsible for declarative configuration background specific to Salesforce Service Cloud. This person would be working under the Salesforce Manager.

 

Desired Skills and Experience:

  • Review process flow documentation to extract requirements.
  • Document requirements in user stories (knowledge of ServiceNow is a big plus).
  • Provide design input for user story requirements, including evaluating between multiple design approaches.
  • Provide design support for testing resources when drafting sprint test cases.
  • Identify steel threads use cases for early user engagement sessions.
  • Demo user stories to Product Owner(s) for sign off.
  • Able to perform more varied and difficult tasks.
  • Able to work in a collaborative team environment to obtain the best results.
  • Work as a topmost trusted partner with aFit and the client.
  • Provide attention to details.
  • Approaches challenges with a positive, consultative mindset
  • Self-starter with the desire to achieve and work with integrity.
  • Willingness to grow and change through ambiguity.
  • Learning agility, or the ability to develop new skills.
  • Open and receptive to feedback to continuously grow.

 

Education:

  • Bachelor’s degree or equivalent experience.


Please note, this full-time position is in Indianapolis, IN and we do not offer relocation assistance at this time.

 

This job is closed.