Metrics Data Analyst (Navy)

If you love high profile and challenging programing projects supporting the US Navy - Serco has a great opportunity for you!  This position is seated in the Washington Navy Yard with potential opportunity for hybrid teleworking.

Serco supports the US Navy as a prime for their NAVSEA contract which supports their defense work on Surface Ships.  Our team provides various types of support to the Navy Modernization Process. The mission of the Navy Modernization Process (NMP) is to provide a disciplined process to deliver operational and technical modifications to the U.S. Naval Fleet in the most effective and cost-efficient way. The process defines a standard methodology to plan, budget, engineer, and install timely, effective, and affordable shipboard improvements while maintaining Configuration Management (CM) and supportability. 

The Metrics Data Analyst will play a vital role in engaging Senior Navy leaders, leveraging their comprehensive understanding of shipboard operations and their ability to provide valuable insights through data analysis. Ideally, we are seeking a Metrics Analyst who has served onboard ships, in a shipyard environment and/or with past experience working on Navy maintenance metrics and analytics, particularly someone with prior experience as a Surface Warfare Officer (SWO) Junior Officer (JO).

The ideal candidate will possess a deep understanding of shipboard maintenance, enabling them to contextualize data analysis within the unique challenges and requirements of the naval environment. 

In this role you will:

• Apply shipboard maintenance experience and data analytics expertise to support the chain of command from senior Navy leaders to waterfront project managers and specialists in making informed ships maintenance and logistics decisions.
• Collaborate with stakeholders to gather and analyze relevant data from shipboard operations and other sources.
• Employ statistical analysis and data visualization tools to effectively extract insights and communicate findings.
• Develop data-driven reports, briefings, and presentations for senior Navy leadership.
• Identify opportunities for process improvement and optimization based on data analysis results.
• Stay abreast of industry trends and advancements in data analytics, incorporating new methodologies and technologies as appropriate.
• Foster strong working relationships with Navy personnel and stakeholders to ensure data analytics efforts align with organizational objectives.
• Produce written deliverables to include reports, spreadsheets, databases, formal process mapping, technical design, system testing and implementation activities explaining their findings and recommendations for managers, executives, and other officials.

To be successful in this role, you must have:

• A Bachelor’s Degree in data analytics, computer science, or a related field with 4 years of relevant experience..
  • Educational requirements may be adjusted or waived for an additional 2 years of work experience
• US citizenship and ability to obtain and maintain a Secret clearance. (Post employment)
• Naval surface ship experience preferably in maintenance and surface warfare.
• A strong background in data analytics, including proficiency in statistical analysis, data visualization, and advanced analytic techniques.
• The ability to extract meaningful insights from complex datasets and present them in a clear and concise manner is crucial.
• Strong background in data analytics, including experience with statistical analysis, data visualization, and advanced analytic techniques in a DoD setting.
• Proficiency in leveraging data to support decision-making processes and drive operational improvements.
• Familiarity with data sources and systems commonly used in the naval environment.
• Experience with data visualization using Qlik and/or Tableau.
• Advanced competency with Microsoft Office suite of tools (i.e., Word, PowerPoint, Excel, etc.)
• NAVSEA or Navy experience.
• Ability to travel 10%

Desired experience and skills:

• Experience with Depot-level Overhaul, Maintenance and Modernization activities.
• Algorithm writing experience with Python and similar AI / ML languages desired.
• Experience working with diverse data sources and applying advanced methodologies such as Artificial Intelligence (AI) and Machine Learning (ML) will be highly valued.

In compliance with state and local laws regarding pay transparency, the salary for this role is $68,974.77 to $112,085.42; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.