Job Reference: 18744
Band: E
Salary: up to £86,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
Contract type: 12 month Fixed Term Contract
Location: London, Salford or Newcastle (This is a hybrid role and the successful candidate will balance office working with home working)
We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.
Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation.
Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification.
Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym. You can find out more about working at the BBC by selecting this link to our candidate pack.
If you need to discuss adjustments or access requirements for the interview process please contact the reasonable.adjustments@bbc.co.uk. For any general queries, please contact: bbchr@bbc.co.uk.
The BBC has been serving audiences online for a quarter of a century. Across key products including iPlayer, Sounds, Bitesize, BBC News and BBC Sport, we entertain, educate and inform audiences in their millions every day.
Behind the scenes, we are making the shift from broadcasting at our audiences to a service shaped by them and designed around their wants and needs. We are creating personalised products and services that bring the right content to the right people at the right times — a personalised BBC. It will be our greatest leap since iPlayer, and that’s why it is right at the top of our agenda.
Delivering it is going to require a fundamental reshaping of the BBC’s culture and how we work. Product Analytics are at the forefront of understanding how our audiences interact with our brand, working to create richer, more personalised experiences that our audiences love.
As a Lead Product Analyst you will lead a diverse team of product analysts to produce insights that will drive digital product strategy across the BBC, working closely with colleagues and stakeholders across Product, Engineering, Data Science and more.
Virtual interview – approx. one hour of technical and values-based questions
Reporting to the Head of Product Analytics, you will:
• Be jointly responsible for defining and implementing Product Analytics’ strategy, in collaboration with teams and leadership across Data, Engineering, Architecture and Product
• Lead on deep-dive analyses that span the BBC’s entire digital portfolio, collaborating closely with specialists and leaders across Data, Engineering, Architecture, Product and Data Science to offer clear recommendations that will drive product strategy and inform top-level decision making
• Work closely with senior stakeholders to understand problem areas and areas of opportunity, challenging assumptions and bringing expert knowledge of our data into every stage of product decision making
• Provide expert leadership in analytical approaches, sharing expertise, knowledge and feedback to develop and upskill the wider team
• Champion the power of data in decision making, leading the charge within the Product Group to leverage it to make decisions through experimentation and insight
• Proactively shape and enable engagement and collaboration opportunities across the BBC, evangelising the use of data to guide strategy
• Lead in improving and shaping our data analysis capabilities through understanding and guiding Product Group’s data needs, leading on projects which directly support company goals and improving our self-service functionality to facilitate data-led decision making everywhere
Essential
• Significant experience in a senior analytical role, preferably analysing digital products
• Highly proficient in SQL and experience working with extremely large and complex datasets
• Proactive self-starter, comfortable working with a high degree of autonomy whilst maintaining a focus on collaboration and thriving as part of a cross-functional team
• Experience working in a fast-paced environment in order to deliver insights that can influence the direction of the business
• Great communication skills and the ability to translate technical information for non-technical audiences at all levels of the organisation
• Ability to think strategically and a passion for producing high-quality, accurate analytics deliverables
• Ability to build and maintain strong working relationships with colleagues and stakeholders across multiple disciplines, managing expectations of senior colleagues and navigating conflicting priorities and pressures
• High levels of logical thinking and problem solving skills
• A keen advocate for the role of data in driving business performance
Desirable
• Experience working in a digital product focused analytical role in a customer-centric organisation
• Familiarity with agile or other rapid application development methods
• Understanding of data pipelines and/or data modelling
• Experience with Data Science & Machine learning
• Understanding of how digital products use experimentation and experience with A/B testing
• Knowledge of R or Python
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.
We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours here.
Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.
We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.
To find out more about Diversity and Inclusion at the BBC, please click here.