IT Business Analyst (Entry Level)

Build a better career with MSC. 
Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services.

Requisition ID : 2976 

Employment Type : Full Time         

Job Category : Information Technology                                             

Work Location :  Davidson, NC (CSC) 

State or Province : North Carolina (US-NC)     

Potential Work Location : United States : North Carolina : Davidson 

DUTIES and RESPONSIBILITIES:

• Provides a high level interface between the IT Applications Development team and functional groups.
• Actively participates in cross-functional team/task forces working closely with the user community applying an IT/Business perspective to identify and prioritize opportunities for improvement.
• Assesses problems and solutions from a business perspective with a focus on what the customer really needs.
• Supports and enhances existing systems, as well as developing new ones, defining business requirements, providing accurate estimates, executing configuration tasks, creating/executing system test plans and training plans, creating user documentation and implementing and supporting high quality IT solutions.
• Liaises with and ensures that the IT Technical Development team provides cost effective, high quality solutions to meet the defined business requirements.
• Provides accurate timeline estimates for proposed solutions and takes ownership of those estimates.
• Addresses daily support issues with urgency and ensure that resolutions are meant to solve the root of the problem.
• Actively participates in cross-functional team/task forces working closely with the user community applying an IT/Business perspective to identify and prioritize opportunities for improvement.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose.
• Participates in special projects and performs additional duties as required.

EDUCATION and EXPERIENCE:

SKILLS:

• AS/400 experience is preferred.
• General business experience including sales, distribution and warehouse is preferred.
• Experience with packaged software, custom software, SaaS and other cloud solutions preferred.

MISCELLANEOUS:

A valid driver’s license is required.

Why MSC  
People. Collaboration. Insight. That’s how you build something that works.

Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. 

As one of America’s Best Large Employers (named in 2017 by Forbes magazine), we care about our associates and have programs in place to help our 6,000+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.

If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.

Equal Opportunity Statement 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.