Digital & Technology Business Analyst - Revenue Growth Management

Key Accountabilities: 

Requirements Gathering and Analysis: 

• Lead the process of gathering market requirements for the RGM solution. 

• Ensure all stakeholders' needs are captured, analyzed, and validated. 

Solution Design and Validation: 

• Collaborate with D&T teams and the vendor to translate business requirements into technical specifications that feed into a prioritized solution roadmap 

• Validate solution designs to ensure they meet business needs. 

Stakeholder Management: 

• Serve as a main point of contact for markets, feeding requirements back to the global RGM D&T team. 

• Facilitate communication and collaboration among stakeholders to ensure ongoing alignment and buy-in. 

Quality Assurance: 

• Develop and execute test plans to ensure the RGM solution meets defined requirements. 

• Work with the vendor and market RGM leads to identify and resolve defects/issues to maintain the quality of the solution. 

Key Responsibilities: 

Requirements Documentation: 

• Conduct interviews, workshops, and surveys to gather requirements. 

• Document business requirements, user stories, and use cases in a clear and detailed manner. Feed into backlog and overall Product Roadmap 

Analysis: 

• Analyze existing business processes and data flows to identify areas for improvement. 

• Market and requirements analysis

Solution Development Support: 

• Develop a deep understanding of the end-to-end solution, (technology, data, process) and be able to demonstrate to stakeholders; become the internal POC for the solution (supported by the vendor) 

• Provide clarifications and support to ensure accurate implementation of requirements. 

Change Management: 

• Partner with the vendor and the internal change management lead to help develop training materials and user documentation. 

• Support end-users during the transition to the new RGM solution, including training sessions and troubleshooting. 

Skills and experience  

• 3+ years' experience in RGM is a must have for this role, ideally having been involved in RGM solution implementation previously  

• Agile experience desired including previous use of JIRA, Azure Dev Ops 

• Preferred knowledge of RGM data across Pricing, Promo, Assortment and Trade Investment  

• Experience with tools such as Visio, Lucid Chart, Power BI, Google Data Studio, other visualization tools 

• At least 5 years of experience in a solution focused team (Project/Product) 

• Consistent track record of delivering data driven solutions with a customer-first approach 

• Superb communication and key partner management skills 

• Ability to partner with and influence global functions, markets, and external partners to deliver on our commitments 

• Experience working with Global CPG customers 

• Strong knowledge of data integrations and inter-connectivity between systems 

• Ability to understand technical designs 

• Must have a strong business/operational process experience with a flair for process improvement and ongoing process changes