Data Quality Business Analyst

The Administrative Office of the Courts (AOC) is seeking a qualified individual to take on the role as our next Business Analyst within the Data Quality Team. This position provides expert data analysis, problem solving, documentation, process engineering, and data reporting.  

This position works under the general guidance and supervision of a Supervisor under the Court Services Division. The Business Analyst works closely with business and technical staff at AOC, partner agencies, judicial officers, court clerks, court administrators, and other court personnel to resolve data quality issues and proactively outline business practices that produce high data quality results for court data. Decision-making is carried out according to general guidelines and defined rules/procedures, although some areas require interpretation and/or development of possible approaches.

Our Mission:  Advance the efficient and effective operation of the Washington Judicial System.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork.  It is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace. 

Job #:           2024-92

Status:         Project, Full-Time*

Location:     Olympia, Washington

Salary:         Range 68: $82,512 - $108,252 per year (DOQ).  

Opens:         October 30, 2024

Closes:        November 17, 2024.  Applicants are encouraged to apply early.  AOC reserves the right to close the recruitment at any time.

*Duration:    This project position that is currently funded through June 30, 2025 and is dependent on continued funding. While not guaranteed, additional funding is being sought after in a benefits package through the 2025 legislation.

AOC requires employees to reside in Washington State.  Any exceptions must be approved.  If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
 
 Position is eligible to telework up to four (4) days per week.

Some of the duties you will perform are: 

• Provides business consultation to project stakeholders regarding data quality issues and initiatives.
• Works with other data quality stakeholders to define enterprise level strategies, processes, and procedures. 
• Contributes to the research, analysis, and documentation related to the availability, completeness, or integrity of court data. 

• Plans, schedules, and leads the management of requirements for complex solutions involving court data.
• Elicits business requirements from internal and external subject matter experts.
• Serves as a liaison between stakeholders and technical personnel to ensure that data needs are clearly defined, understood, and translated into technical solutions.
• Translates business requirements into user stories, use cases, and acceptance criteria.
• Develops and maintains requirements documentation.
• Develops and maintains requirements traceability matrices for requirement management and re-use.
• Analyzes requirements for completeness and testability.
• Reviews test results to confirm that test acceptance criteria have been met.
• Recommends system enhancements and business process changes to improve data quality. 
• Safeguards confidential data.
• Performs other duties as assigned.

OR 

OR

OR 

*Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.

• Strong knowledge and experience of data quality principles and practices.
• Understanding of the Washington State Judicial System, including the jurisdictional limits and responsibilities of each level of court, and the roles and responsibilities of judicial staff and related justice partners.
• Proficient in preparing accurate written documentation related to data quality, business processes, and court business operations, risk findings, issue resolution, and other written communication. 
• Ability to plan and organize assignments to create timely and accurate work products.
• Ability to work efficiently, remain focused, and handle interruptions effectively.
• Expertise in, and aptitude for, presentation, interpersonal, written, and oral communication when communicating with business and technical audiences.
• Strong written and communication skills.
• Excellent people skills, including patience, diplomacy, and ability to negotiate. 
• Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.
• Ability to identify and analyze patterns, trends, and root causes in data sets.
• Ability to understand data schemas, data models, data reporting, and data platforms.
• Washington State court experience or understanding.
• Experience using database platforms such as SQL to perform work duties, run reports, create data queries, and analyze data. 
• High comfort level working with remote communication tools (e.g., Zoom, GoToMeeting, and Microsoft Teams). 
• Ability to prioritize effectively, demonstrate excellent time management skills, and coordinate with team members. 
• Ability to multi-task and meet urgent deadlines while maintaining regular responsibilities and workload.

• Workweek may fluctuate depending on workload or agency need.
• Travel (including overnight) may be required to meet job responsibilities.  
• Positions in this job description are overtime exempt unless they are paid hourly and/or do not meet Washington’s Minimum Wage Act salary threshold. 

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law.  Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 705-5337, or fax (360) 586-4409, or via email to Recruitment@courts.wa.gov. 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.

SPECIAL NOTE:  Before a new hire, a background check, including criminal history, will be conducted.   Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.