Data Analyst I

Job Summary:

The primary objective of this role is to deliver actionable and insightful information through all available technology-driven channels to various levels throughout the organization.  The ideal candidate for this role is a self-driven individual that can seek out answers for data-requirements in a dynamic organization and can move between being a team player with organizational projects and initiatives to a strong individual contributor.  Statistical analysis, process improvement, or software engineering experience or exposure will be relevant for this role; however, the candidate must demonstrate effective report development skills with mainstream or industry-relevant report development tools.

Key Responsibilities:

• Build and maintain data-driven dashboards in the following reporting platforms/tools: SQL Server Reporting Services (SSRS), and Salesforce Tableau.
• Pull existing information using SQL or flat-file formats and synthesize actionable insights for ad-hoc and recurring reporting throughout various departments and levels of the organization.
• Translate moderately structured business requirements into robust technical requirements as needed to perform the primary objective of this role.
• Ability to use various types of data diagrams such as entity-relationship diagrams, data-flow diagrams, or any UML-based diagrams will sometimes be needed to communicate to the business, software developers, and vendors.
• Cleanse and transform data in a scalable fashion using programming, scripting, or other automation tools in a primarily Windows-based environment.
• Must be willing to learn new or proprietary technologies to further existing analytics capabilities for the organization.
• Adhere to pre-defined documentation procedures for recording all work completed on analyses and/or dashboards.
• Foster and maintain relationships to build a collaborative culture with other departments to identify opportunities for process improvements, recommend system modifications, and opportunities for growth and optimization.
• Performs other duties and tasks as assigned.

Qualifications & Requirements: 

• BSBA or BS degree OR an Associate’s degree in a computer-related field plus 2 years of analytic working experience, preferred.
• Must be proficient in SQL script development.  Experience in T-SQL (Microsoft SQL Server) is a plus.
• Must demonstrate high-level understanding of statistical analysis methodologies and understand the impacts thereof to solve quantitative business problems.  Experience in R, Python, Azure, or SAS is a plus.
• Must be proficient in Microsoft Office (Word, Excel, and PowerPoint).
• Effective written, oral, and presentation communications skills.
• Knowledge of Jack Henry’s Symitar or SMA’s OpCon is a plus.
• Familiarity with principles of a Data Governance program and the impact thereof on analytical processes.
• All Firstmark team members must mirror our shared values: happy, helpful, honest, humble, and hungry (driven). 

What’s in it for you?

As an employee of Firstmark Credit Union, you will join a team of talented professionals who are passionate about teamwork, outstanding service, committed to our community and who embrace the opportunity to take charge of their careers. Check out some of our benefits! 

Full Time & Part Time Employee Benefits 

401(k)—with matching incentives up to 6% 

Medical, Dental, and Vision Insurance 

Competitive Pay 

Employee Assistance Program 

Education Assistance 

Career Development 

Paid & Unpaid Volunteer Opportunities 

Generous Paid Leave

Fitness Membership Discounts 

AND MORE!

The San Antonio Business Journal has awarded Firstmark Credit Union 3x Best Places To Work!