• Managing all of Resorts Digital Gaming data and access point for performance analysis
• Ensuring data accuracy across all business teams
• Owning relationships with external data source vendors
• Liaising with all internal teams and management to produce and analyze our data to turn it into actionable insights
• Assisting and providing feedback to platform provider and local IT team with regard to data structures, systems, controls, and storage
• Evaluating incoming data vs business requirements (i.e., how the data is structured vs the reporting requirements)
• Assisting acquisition and CRM marketing teams in analyzing campaigns
• Working with external agencies to provide timely and insightful data
• Reviewing new promotions in upcoming promotional calendar with marketing managers to ensure first rate performance and value for money
• Ensuring health of existing loyalty program and recommend changes as necessary to reinvest effectively in an evolving customer base
• Evaluating technical data requirements for new and existing data feeds
• Liaising with 3rd party vendors to maintain data feeds
• Reviewing imported and sorted data against the original to ensure that information integrity has been maintained
• Using the structured data to build and publish reports (SQL to HTML consumption) for the Business to evaluate. These reports will include: Day to Day KPI’s, Promotional Spend, Loyalty Spend, Player Life cycles – Player Churn and retention rate
• Automating informational data to the business and 3rd Parties
• Working with other third parties to provide player information based on requirements while maintaining security

*Resorts is an equal opportunity employer

• 3 years of data analysis in the gaming sphere. Online experience preferable but not essential
• Experience in any SQL-based reporting system preferable
• Strong Excel skills
• Demonstrable experience in working closely and successfully with external suppliers and providers
• Good relationship building skills
• Excellent communication skills, both verbal and written
• Strong organizational skills and a high degree of initiative
• Highly analytical
• Ability to adjust priorities and manage time appropriately and wisely in a fast-paced environment

** All applicants must be able to perform the essential functions of this position, with or without reasonable accommodations.

ESSENTIAL PHYSICAL FUNCTIONS

(O) Standing

(O) Walking

(C) Sitting

(N) Kneeling

(N) Running

(N) Lifting                                                                                 Max Weight: n/a     

(N) Pushing                                                                              Max Weight: n/a   

(N) Pulling                                                                                Max Weight: n/a   

(N) Carrying                                                                             Max Weight: n/a     

(N) Bending

(N) Stooping

(N) Climbing Stairs

(N) Climbing Ladders                                                               Max Height: n/a

(N) Working at a Height Level Above The Floor                      Max Height: n/a

(C) Finger Dexterity

(C) Full Use of Both Hands

(N) Crawling

(N) Balancing

(N) Throwing

(N) Twisting

(N) Reaching                                                                            Max Height: n/a

(N) Driving

(N) Working On or With Moving Machinery

(O) Working at Rapid Work Speed

(O) Working in Isolation

(C) Working Around People

(C) Hearing Conversation

(C) Hearing High Acuity

(C) Speaking Clearly

(C) Seeing Near

(C) Seeing Far

(C) Seeing – Depth Perception

(N) Seeing - Color Vision

Other-Describe:

ESSENTIAL MENTAL FUNCTIONS

(C) Writing English

(C) Reading English

(C) Speaking English

(C) Working under Pressure/Stress

(O) Speaking With Guests/Customers

(F) Speaking With Employees

(C) Working with Basic Math Skills

(C) Making Decisions Based On Facts

(C) Making Decisions Based On Data

(C) Making Decisions Based On Personal Judgment

(C) Making Accurate Measurements According To Set Standards

(C) Planning and/or Supervising the Activities Others

ESSENTIAL INTERACTIVE FUNCTIONS

(N) Working under Close Supervision

(C) Working under Minimal Supervision

(C) Working and Interacting With Management in a Professional and Courteous Manner

(C) Working and Interacting With Co-Workers in a Professional and Courteous Manner

(O) Working and Interacting With Guests in a Professional and Courteous Manner

ESSENTIAL ENVIRONMENT FUNCTIONS

(C) Working Inside

(N) Working Outside

(C) Working in a Fast Paced Environment

(N) Exposed To Chemicals Describe:

(N) Exposed To Dust, Fumes, Gases, Describe:

(N) Exposed To Smoke

(N) Exposed To Excessive Noise

(N) Working in Dimly Lit Areas

(N) Working in Sudden Marked Changes of Temperature and Humidity

Other Describe: 

Key

Not Applicable          (N)

Occasional                (O) Under 2 hours

Frequent                    (F) 2 hours to 5 hours

Constant                    (C) more than 5 hours