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Customer & Supplier Master Data Analyst

Resideo
1 day ago
Full-time
On-site
Chadderton Oldham, United Kingdom
Description

We are currently looking for a Customer & Supplier Master Data Analyst to join the EMEA Data team at our EMEA Head Office in Chadderton, Oldham on a Hybrid working pattern. The individual in this role will be responsible for maintaining the master data in the ADI SAP Customer & Supplier database.

 

JOB DUTIES:

  • Drives data governance within SAP and administrate any changes

  • Timely set up and maintenance of Customer/Supplier Accounts to ensure continuity of business processes.

  • Together with Finance, maintains customer/supplier banking information, ensures data is accurate and correct.

  • Maintains payment terms, currency, incoterms in customer/supplier accounts

  • Updates and owns Cost factor changes, driven by factors such as FX, duties, or incoterms.

  • Understands how cost factors drive profit.

  • Reviews Duty rates upon receipt from trade compliance

  • Evaluating credit risk and identify high risk accounts to the Credit & Collections team and take appropriate action

  • Supplying responsive, process effective. services to internal and external customers

  • Working closely with the Credit & Collection Teams, Sales and other business users as required

  • Conducting business in a manner that promotes both internal and external customer satisfaction

  • Setting up new Customers in SAP in accordance with internal processes following sufficient credit risk evaluation including credit agencies and trade compliance processes

  • Monthly review the credit portfolio data provided by our Credit Agency and propose adjustments to safeguard high risks. 80/20 annual evaluation.

  • Amend and update Customer data upon request by the Credit or Sales team

  • Manage Customer Credit Holds where applicable

  • Continually work to improve Reporting and Customer service levels

  • Build relationship with relevant business partners to ensure smooth cooperation between C2C and the business

  • Ensure strict records are kept in ERP to required audit standard

  • Act as an ambassador for the team and be a subject matter expert in master data.

  • Live and breathe the team's data standard policy.

 

YOU MUST HAVE:

  • Data entry, admin or customer service experience
  • Fluency in English 
  • Good IT skills in MS Excel, Access
  • Effective multi-tasking skills and attention to detail 
  • Strong interpersonal and organisational skills
  • Experience working with SAP

 

WE VALUE:

  • Financial acumen
  • B2B or B2C Distribution Preferred (OEM ok)
  • Excellent interpersonal skills – you will need to build relationships with all business functions
  • Working collaboratively
  • Effective verbal and written communication skills
  • Strong internal and external customer service
  • Must be a team player with intercultural skills
  • Demonstrate creative thinking to resolve problems and develop succinct and concise reports
  • Energetic, open-minded, and enthusiastic to contribute to improvement of company goals and employee advancement

 

WHAT IS IN IT FOR YOU:

  • Hybrid model working with 3 days in the office and 2 days from home. 
  • Ability to develop your career with a global company
  • Opportunity to work for a global business
  • Excellent career development opportunities
  • Competitive salary

 

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