Centralized Data Analyst

UDR, Inc. is now hiring a Centralized Data Analyst to join our team at our corporate office in Highlands Ranch.

GENERAL SUMMARY OF DUTIES:  Provides exemplary support to Leadership and Team through gathering, maintaining, organizing, analyzing, and presenting sales and performance data.

SUPERVISION RECEIVED:  Reports directly to the Team Lead – Centralized Analysts

SUPERVISION EXERCISED:  N/A

ESSENTIAL FUNCTIONS:   

1. Reconcile leases or other like data daily.  Assist with maintaining the Lease Master excel document and other similar departmental trackers for publishing to the senior executive team. Determine through auditing if the rules of the department are being followed.  

2. Perform thorough analyses of data to uncover actionable insights or strategic opportunities related to operational efficiency and performance.

3. Utilize SQL Server Reporting Services to produce primary source data for reconciliation.

4. Identify, analyze, and interpret trends or patterns in data sets, including filtering and cleaning data as required.

5. Define new data collection and analysis processes.

6. Monitor and audit platforms for inefficiencies, discrepancies, and/or errors in performance and use. Report to appropriate parties and assist with troubleshooting as needed. Assist in development and optimization efforts as company needs require.

7. Work with leadership to prioritize business and information needs.

8. Publish weekly/bi-monthly/monthly program/team performance data to leadership, including data visualizations. 

9. Update and audit all records on a weekly/monthly/yearly basis to account for changes to key data points.  

10. Assess, track, and publish performance metrics by Specialist on a weekly basis as assigned. 

11. Prepare and send performance review. Assign responses to the corresponding pod/team member and categorize feedback into a digestible reporting format to be distributed to each RM. 

12. Complete conversation audits of each specialist to ensure compliance with department policy and procedures best practices. 

13. Provide exemplary customer service by participating in projects as needed.  

14. Work closely with internal cross functional UDR departments to improve access to data and reporting that drives department support/decision making. 

15. Track company term reporting against open recs on a weekly/monthly basis.  Make recommendations for future property support/onboarding.

16. Assist with inter-departmental structure and scope of policies and procedures, best practices, reporting, KPI’s, and goals. Identify strategic opportunities for department growth and innovation. 

17. Constructively inform relevant parties on the application of processes and procedures as needed.  Address concerns when requested in relation to the standard procedures.

18. Perform other duties as assigned or as necessary.

PERFORMANCE REQUIREMENTS: 

• Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues. Knowledge of basic office practices and procedures. Capable of flexibility in office space including the use of mobile office tools such as: a laptop computer, a tablet, and a mobile phone.
• Meticulous organizational skills required. Must be nimble and learn quickly with an ability to exercise initiative and utilize decision-making skills. Self-starter and team player, with excellent follow through, brings an entrepreneurial, ‘can-do’ attitude to the table daily. Demonstrates flexibility, with the ability to respond quickly to changes in the industry.   
• Possesses strong analytical and problem-solving skills with superb attention to detail. Must be able to assess complex data sets and produce actionable reports for leadership. Capable of adjusting understanding of goals and priorities based upon the shifting needs of leadership. Able to communicate effectively with leadership to stay up to date with information priorities.
• Capable of establishing priorities and coordinating work activities. Utilizes good reasoning skills and sound judgment, with the capacity to perform repetitive tasks with accuracy. A multitasker, who performs best in a deadline-sensitive environment.
• Demonstrates excellent reading comprehension and written composition skills. Proven exceptional communication skills, both written and verbal. Proven ability to work in an autonomous, self-directed environment. Competent and skilled working in conjunction with Company managers, vendors, prospective renters, residents, and associates. Must be able to translate analytical concepts to individuals at all levels in the organization.
• Requires proficiency in the use of the internet and internet searches. Must be skilled in recording and analyzing data as well as word processing, drafting correspondence, and memoranda.  Attention to detail and proficiency with MS Office software applications required such as Microsoft Office, Word, and Excel. Must know and follow the Fair Housing laws.   

TYPICAL PHYSICAL DEMANDS:  Requires prolonged sitting, some bending, stooping, and stretching.  Occasionally lifting items weighting up to 30 pounds.  Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.  Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Extensive internet research and excel documentation requires the ability to sit for long periods of time.  Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS:  Normal office environment.  Occasional evening or weekend work. Occasional travel in the United States to UDR properties.

EDUCATION AND EXPERIENCE:  

1. Bachelor’s Degree or equivalent combination of education and experience required.

2. Minimum of 2 years’ experience working in a job that required daily proficiency in Excel. 

3. Property management experience is a plus.

4. Must have and maintain a valid driver’s license unless otherwise noted.

Benefits Offered: 

• Medical, Dental, Vision Plans
• Medical Flexible Spending Account
• Dependent Care Spending Account
• Lifestyle Spending Account
• Supplemental Term Life Insurance
• Critical Illness Plan
• Supplemental Short-Term Disability Insurance / AD&D Insurance
• Voluntary Long Term Care Insurance
• 401(k) Plan with company match

Hourly Range:
• $24.03/hr. – $26.44/hr., depends on experience

Bonus Potential:
• Eligible for 10% annual bonus potential, based on personal and company performance 

Anticipated Close Date: October 1, 2024

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.