Business Analyst - Fully remote

Are you a seasoned Business Analyst seeking an exciting project?

We are looking for skilled Business Analysts to join a crucial ServiceNow implementation effort. This role is position designed for experienced professionals eager to make a significant contribution.

With a focus on system implementation best practices, you will engage in business requirements gathering, stakeholder management, and comprehensive documentation to ensure successful project outcomes.

Your Tasks Will Include:

• Act as a Business Analyst in a system implementation setting, aiding in the successful deployment of ServiceNow.
• Utilize your understanding of ServiceNow's capabilities and constraints to aid project deliverables.
• Collaborate with stakeholders and SMEs to draft thorough Business Requirements Documents (BRDs).
• Ensure the system development team accurately grasps the business needs detailed in the BRD.
• Create detailed training materials for ServiceNow functionalities connected to project deliverables.
• Work alongside trainers to ensure effective delivery of training content to end users.
• Facilitate UAT processes to verify that system developments meet business requirements.
• Forge and maintain productive relationships with stakeholders to align expectations and project goals.
• Prioritize tasks effectively to meet rapid project deadlines.

To be a good fit for the Business Analyst role, you will have:

• Minimum of 5 years as a Business Analyst, with substantial experience in system implementations. Prior ServiceNow project experience is highly favored.
• Comprehensive understanding of ServiceNow functionalities and limitations.
• Proficiency in creating detailed and clear BRDs.
• Strong verbal and written communication skills for effective stakeholder interaction.
• Competency in preparing and conveying training content to trainers.
• Expertise in managing stakeholder relationships through effective communication and service.
• Ability to navigate tight deadlines and prioritize workload efficiently.
• Excellent team player with experience in cross-functional cooperation.

Keys to success:

• Adept at analyzing processes, identifying gaps, and proposing actionable solutions.
• Capable of facilitating productive discussions to clarify business requirements.
• Comfortable in dynamic environments with evolving project demands.
•  Skillful in translating technical details into accessible training material.

What We Offer:

• Fully remote collaboration 
• Contract with a duration of 3 - 5 months with the possibility to extend afterwards 
• Collaborative and Inclusive Company Culture

Sounds interesting? Send us your CV by applying to this page!

The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data". There you will find how your Personal Data is being processed and what your rights are in connection to this.

The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością spółka komandytowa with its registered seat in Cracow (Limited Partnership) registered in National Court Register (KRS) under no. 0000680493, Sowelo Consulting spółka z ograniczoną odpowiedzialnością (LLC) with its registered seat in Cracow registered in National Court Register (KRS) under no. 0000671136, our Employees and Subcontractors (jointly referred to as the Company).

Sowelo Consulting sp. z o.o. sp. k. is entered in the register of employment agencies under the number: 17107

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