Business Analyst

About the role 

This is a unique opportunity to be part of a journey to shape the global residential property management and technology industry. You’ll join Odevo’s & KWPMC’s US Product unit based in Florida and will be a key contributor on strategic technology projects.  

Key responsibilities:  

• Partner cross-functionally with Program Management, IT, Product development, business units, and customers to support delivery of software projects that meet strategic business objectives. 
• Document and analyze end-to-end business processes to re-design processes, implement workflows, and automate processes. 
• Translate “as is” to “to be” processes in the context of software solutions to fully leverage new solutions.  
• Document process and functional requirements for solution design.  
• Articulate and communicate the operational and financial impacts of changes. 
• Proactively identify and escalate issues and recommended solutions to Program Management and leadership.  
• Analyze data to identify trends, improvement opportunities, and data quality issues.  
• Connect business process design to customer needs and business goals and relentlessly communicating the connection between them to the organization. 
• Conduct system testing to ensure software implementations meet customer and business needs.  
• Manage near-short technical resources for system implementations as needed.  

 Experience 

• 7+ years of professional experience as a Business Analyst.  
• Hands-on experience with business process mapping, workflow implementation, and workflow automation.  
• Experience in full software life-cycle implementation, upgrades, production support, rollout, and enhancement from business analysis, testing, migration, go-live assistance till post-implementation support.  
• Hands-on experience with data analysis.  
• Post-secondary education in computer information systems, computer science, business, or related field.  
• Bonus points if you have experience in the real estate or homeowners' association industry. 
• Bonus points if you have experience with PropTech or FinTech. 
• Fluent in English.