Business Analyst

Join our innovative team at Touch by AJ Bell as a Business Analyst, where you'll play a pivotal role in shaping the future of our app-based investment platform. If you're passionate about driving technological advancements in the financial services sector, we want to hear from you.

Reporting to a Lead Business Analyst you'll sit within our Advised Business Analysis Team supporting the product development of our Touch app.

Your responsibilities:

• Work alongside the Advised Product Team to drive innovative development of the AJ Bell Touch application and to ensure the successful delivery of continuous improvements, new products & functionality and to ensure we meet regulatory obligations.
• You will help create high quality user stories for new and existing front-end web and mobile app solutions working with colleagues on the discovery, design, build and testing phases of the initiative also ensuring that gap, impact, and risk analysis is completed.
• You will seek to identify areas where improvement in systems and processes will lead to an improved customer experience and /or greater efficiency.

What we're looking for:

• Proven experience of working closely with Product Owners, development teams and other business stakeholders
• Experience in writing user stories, modelling processes, and documenting requirements
• Ability to clearly articulate business requirements to UX designer, development, and testing teams
• A proven history of delivery on both large software development projects, including system and technical changes, as well as smaller individual changes
• Experience of facilitating and managing workshops and meetings (virtual or in-person)
• Effective communication skills including questioning and challenging stakeholders, clearly articulating technical and business understanding and building and maintaining interdepartmental relationships
• Experience of working in the Financial Services Industry is preferred but not essential

About us:

AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 542,000 customers using our award-winning platform propositions to manage assets totalling more than £86.5 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.

Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.

Headquartered in Manchester with offices in central London and Bristol, we now have over 1,450 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years.

Our perks and benefits:

• Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
• Holiday buy and sell scheme
• A choice of pension schemes with matched contributions up to 6%
• Discretionary bonus scheme
• Annual free share awards scheme
• Buy As You Earn (BAYE) Scheme
• Health Cash Plan – provided by SimplyHealth
• Discounted private healthcare scheme and dental plan
• Free gym membership, with an on-site gym providing a wide range of free classes
• Employee Assistance Programme
• Bike loan scheme
• Sick pay+ pledge
• Enhanced maternity, paternity, and shared parental leave
• Discounted nursery fees at Kids Planet on Exchange Quay
• Loans for travel season tickets
• Death in service scheme
• Paid time off for volunteer work
• Charitable giving opportunities through salary sacrifice
• Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
• Parking at Exchange Quay
• Personal development programmes built around you and your career goals, including access to personal skills workshops
• Ongoing technical training
• Professional qualification support
• Talent management programmes
• Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
• Monthly leadership breakfasts and lunches
• Casual dress code
• Access to a range of benefits from our sponsorship deals

Hybrid working:

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.

AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.

We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.

If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.