Administrator / Business Data Analyst

Location: This role can be based in our Winchester / Manchester / Bristol offices

We have a requirement for an experienced Administrator with data analysis experience to join our team. This junior level role will particularly suit an individual with an interest in data collection, analysis and formation of related asset management strategies ideally with experience in related databases (not necessarily within the housing sector). Strong Excel knowledge is a requisite, and an understanding of Power BI would be beneficial although not necessary as training can be given. Any experience of working with housing related systems such as Civica/Keystone, Northgate SAM/Codeman, PIMSS, ActiveH, ProMaster, TechForge etc. would also be advantageous.

This role will offer the successful applicant the opportunity to develop their skills to flourish and progress in a growing and extremely exciting sector. As an important member of the team liaising with fieldwork managers and client contacts,  this role will both stimulate and challenge you, and your high level of communication skills and commercial awareness will be beneficial.

It is anticipated the role will require initial and on-going training in areas where knowledge may be limited and you will be fully supported by Ridge in gaining this expertise.

Who are we?

Ridge is a built environment consultancy, helping our clients transform the quality and sustainability of the built environment. We are enabled by great people who are inspired and proud of what they do and respected for who they are.

Our people are the foundation of our success, and our greatest asset and what separate us, they drive our vision and embody our values. We offer not just a job, but a journey. We believe in commitment, and the value of a stable, flexible, long-term career path. We challenge our people to be the best they can be and help them grow with the right development.

What's in it for you?

Our vision is to be ever progressive, expanding our expertise and nurturing our talent through Quality, Innovation & Growth, to achieve our strategic outcomes:  

• Growth which fuels ideas and opportunity for all
• Purposeful and meaningful work
• Continual development and mentoring
• Empowerment, inclusivity and respect
• Happiness and enjoyment
• Openness, honesty and integrity
• Acting as one team

 Your reward is focused on your total wellbeing, with a package to support all aspects of life. In addition to your salary, you can expect: 

• A healthy holiday balance of 25 days, plus bank holidays & the ability to buy / sell to suit you
• 3 days a year to give your time to others, volunteering for great causes
• An inclusive wellbeing offer:

• Financial – Life Assurance, Pension Scheme (3% Employee, 6% Employer), Income Protection, Salary Sacrifice Car Scheme, flexible choice of Critical Illness Insurance
• Physical – Free Private Medical Insurance, Doctor at Hand Private GP, Best Doctors, flexible choice of Dental Plan, Cycle to Work Scheme, GymFlex & Healthcare Cash Plan
• Mental – Mental Health First Aiders, Help@Hand by Unum
• A flexible approach to hybrid working, to suit both you & your team
• Tailored career development – focused on professional, personal and/or educational

We believe that everyone performs their best when they feel like they belong and can be their true selves at work. As an equal opportunities’ employer, we will support you to ensure you have everything you need to be successful and achieve your best in your career at Ridge. If you’d like to discuss accessibility, accommodations or adjustments during your application & selection process, please contact us at workwithus@ridge.co.uk and we will work with you to ensure you feel included and supported.

A polite note to Recruitment Agencies

We enjoy great relationships with our agency partners within our framework, and fully believe in the value of a blended approach to finding the best talent. However, we are recruiting for this role directly and aren’t seeking support from agency partners at this time – any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownerships on any introduction that you make for roles that haven’t been briefed & released to you by our Talent Acquisition team.

We are committed to nurturing strong partnerships within our agency framework, but there are occasions where we looking to enlist the help of others. If you would be interested in working with us in the future, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

The role will be varied and include the following:

• Assisting with the management of surveys and co-ordination with fieldwork managers;
• Set up of new surveys including data configuration;
• Set up of mobile devices for surveyors to collect data;
• Data QA checks and validation;
• Providing monthly progress reports and updates;
• Dealing with confidential data;
• Assisting with the preparation of monthly fee accounts;
• Preparation of survey outputs including cost tables for reporting;
• Providing input into asset management advice and support;
• Undertaking asset performance modelling;
• Decent Homes and HHSRS assessments and validations;
• Managing energy data to inform sustainability strategies;
• Developing inhouse best practice data management; and
• Support and reporting to the team leader.

To be considered for this role you must evidence experience of / in:

• Data management – awareness of data governance and able to manage large datasets
• Assurance & validation skills – understanding the concept and context of data and able to interpret information as well as data cleansing and preparation
• Logical and creative thinking – identify problems within datasets and able to contribute to remedies
• Communication – ability to translate technical concepts into non-technical language

You must possess, and will be able to evidence:

• Excellent Excel skills 
• Understanding of Power BI 
• Experience of working with housing related systems such as Civica/Keystone, Northgate SAM/Codeman, PIMSS, ActiveH, ProMaster, TechForge etc 
• Experience of working in an analytical role 
• Excellent written and oral skills (you will produce robust outputs for the team and clients)
• Knowledge of construction technology relating to residential accommodation